Shipping and Returns
USA - We're happy to offer Free Standard Shipping on orders over $100 USD! Orders may ship in multiple packages from multiple locations. (*Portland, Oregon Warehouse or Puerto Vallarta Mexico Studios)
If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will provide you with a tracking link.
Express and Overnight Delivery Shipping - Orders placed after 1 PM EST will not ship until the next business day. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
When will my order arrive?
- Please allow 3 business days for your order to process prior to shipment
- Please allow 5-7 days Standard Shipping transit time for your order to be delivered *when shipping from US Warehouse
- Please allow up to 30 business days Standard Shipping transit time for your order to be delivered *when shipping from our Mexico studios.
*If you have any questions at all about transit times or your order is time sensitive, please reach out to us at email@example.com. We are ready to help you the best we can!
International customers are responsible for all custom paperwork or duty fees within their own countries. We typically declare packages at $5-$10 values to avoid any additional import taxes. If you need us to make other accommodations, please leave a note at checkout or email us at firstname.lastname@example.org
RETURNS / EXCHANGES
I want you to be 100% satisfied with your handmade purchase from Erica Maree. If for any reason you are not happy with your item I will gladly arrange a credit-exchange.
Exchanges are accepted within 7 days of delivered shipment.
Return shipping is the responsibility of the customer and must include a tracking number for delivery verifications.
Lost or damaged items are not the responsibility of the Erica Maree shop.
For Exchanges: No extra fee is applied for re-stocking but the cost for shipping an item will be charged before shipping again.
A cancellation fee of $2.99 will be applied when the cancellation is required to cover processing labor.